Shipping policy
Thank you for shopping with BunnyNest.
We are committed to delivering your order safely and efficiently no matter where you are located.
1. Worldwide Free Shipping
BunnyNest proudly offers FREE shipping worldwide on all orders.
No minimum purchase is required.
2. Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays may require additional processing time.
3. Delivery Time
Estimated delivery time for most destinations is:
7–10 business days
Please note that delivery times are estimates and may vary due to:
- Customs clearance procedures
- Local postal services
- Weather conditions
- Peak holiday seasons
- Unexpected carrier delays
4. Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.
5. Customs and Import Duties
Customers are responsible for any customs duties, import taxes, or fees imposed by their local authorities where applicable.
BunnyNest is not responsible for delays caused by customs processing.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or delivery issues resulting from incorrect addresses provided during checkout.
7. Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact our customer support team.
We will work with the shipping carrier to investigate and resolve the issue.
8. Delivery Issues
If a package is marked as delivered but cannot be located, customers should first check with household members, neighbors, or local carriers.
If assistance is needed, our support team will be happy to help.
9. Contact Information
BunnyNest
Website: https://bunnynest.space
Email: support@bunnynest.space
Phone: +1 250 893-8321
Address:
1530 Eglington Ave
Nanaimo, BC V9X 1R6
Canada